For a long time – external changes such as technology developments have made long term predictions difficult and the pandemic has made this almost impossible. By the end of March 2020, most if not all recruitment businesses had thrown their strategies out the window and today’s plans have never looked more different. And with strategy dead, authentic leaders will be key to driving and delivering future business growth.
In this session Ann will outline her insight into the future of recruitment leadership and planning for an uncertain world, including:
The difference between strategy and planning
Finding your North Star
The role of the new, authentic recruitment leader in today’s environment
And much more!
Day 2
10:00 - 10:30
Seminar Theatre 1
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Opening Keynote: Recruitment and Recovery
Neil will talk about recovery and the role recruiters can play - opportunities with clients, based on why getting recruitment right matters for them. Drawing on ground breaking REC research and links to major client organisations, he’ll identify some key trends that will set firms apart.
Day 1
10:00 - 10:30
Seminar Theatre 1
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10:30
Bringing science and digital innovation to recruitment - The changing face of psychometrics
Dr Moloney explains how a new digital tool is revolutionizing traditional recruiting processes.
Do you want to know if a candidate has drive and potential? Or if they are too risk averse? Too rivalrous? A C.V won't tell you and may trigger subconscious bias - what you see is not always what you get. The Cambridge Code digitises the experience of sitting with a Psychologist and is the first innovation in this area since the 70's. Unlike traditional psychometric tests, which look at visible behaviours, TCC maps the subconscious, predicting and explaining behaviours - in a timely and cost effective way
Day 1
10:30 - 11:00
Seminar Theatre 2
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Onboarding New Starters
We know how important a successful onboarding program is for both employee and employer. It is key for retention and as it’s so difficult to find good quality recruiters at the moment, it’s even more vital to get it right!
“Despite growing year on year, the UK's recruitment industry struggles with a whopping 43% staff turnover rate: miles above the 15% national average. Given it can cost up to 400% of an employee's salary to replace them, better talent retention will definitely help to boost profits”
https://www.perkbox.com/uk
This session will cover:
What to do before you have a new starter
What the first 6 months onboarding program should contain
Day 2
10:30 - 11:00
Seminar Theatre 2
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10:45
How to increase candidate engagement & returns by over 100% in 5 weeks
You know where the best talent is but getting them to engage with you is becoming harder and harder. Through a perfect blend of art and science - mixed with a little dash of luck - Dougie explains the top seven tips you can implement within your team today to start engaging with the best candidates, and helping you to make more placements, faster.
Is the UK recruitment industry ready for Cost Per Application advertising?
Programmatic advertising is still an emerging concept in the recruitment space; widely misunderstood, and unproven to many recruiters .This presentation aims to explore the merits of programmatic, and how LogicMelon has responded with their new pay for performance solution Umbrella.
Prejudice on the grounds of sex, gender, class, sexuality and race pervades work places today, leaving employees from historically marginalised backgrounds excluded or silenced victims of entrenched bias. The result of this widespread problem, which infiltrates our recruiting processes as much as our workplaces, is that our currently available pool of talent is far less diverse than what it should be – and worse, many people do not even notice.
All of the above needs to become a thing of the past and I believe that recruiters can and must take steps to effect positive change for the future. This talk will provide advice on how to tackle obstacles such as the operation of implicit and subconscious bias, what recruiters can do to attract a more diverse pool of talent, and why we should embrace diversity in the first place.
Diversity and inclusive recruitment should become the norm. But things won't change if you don't!
Day 2
11:00 - 11:30
Seminar Theatre 1
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How to Nail your recruitment Tech Stack
Getting the right recruitment technology can be a minefield right! In this session we will discuss the steps you should take to ensure you not only select the right RecTech for your business but also maximise your existing Tech making the most of your existing investment.
Day 1
11:00 - 11:30
Seminar Theatre 1
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11:30
The Video Tipping Point
Video has reached a turning point in the world of recruitment. What was a nice to have, has become a necessity.
What we see in the market is a myriad of different video solutions, all trying to turn the commodity of video into the productised functionality. But what does the video turning point actually mean for the future of the recruitment market. Where are recruiters under threat, and how do they use video as part of their proposition to protect themselves form internal recruiters taking a bigger share of the market?
I'd like to talk through our thoughts on how video can empower more consulting and transparency with clients, leveraging further added value through services, as opposed to cutting recruiters out of the recruitment process entirely.
Video and AI could be a threat, but it's also an opportunity to add more value with less effort.
Day 2
11:30 - 12:00
Seminar Theatre 2
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The Changing Landscape of the Future of Work
The global pandemic has left an indelible mark on people and businesses. Over the past year, we’ve witnessed millions of people in the hardest hit industries lose their jobs, businesses large and small struggle to survive, and existing societal inequalities widen. At the same time, the new reality has also laid the foundations for many new opportunities for the way in which we want and can shape our work in the future.
Now is the time to consider how we reprogramme businesses for growth to enable a more prosperous future. Necessity has driven workplace innovation, and social injustices have spurred businesses to play a leading role in instigating real change. Capitalising on this momentum, with progressive workplace policies, action on diversity and inclusion, and investing in the professional development of employees, is crucial to building enduring brands and businesses, and attracting and retaining the best talent today and in the future.
Given this new reality Audrey Lartey, LinkedIn, will share some of the key trends and opportunities on how organisations are preparing for this digital transformation and building for critical skills.
Day 1
11:30 - 12:00
Seminar Theatre 2
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11:45
How working remotely will change more than work
A short 30 minute talk to discuss what remote work is, the impact of the pandemic and the sudden rise in remote working and how this can be beneficial for both businesses and employees. We're also gonna discuss work-life balance, environment, social benefits and how remote work is affecting your health and wellbeing.
Plus, Erika will be sharing what it's like to head up the marketing team on one of the largest job boards in the UK and what Remote Worker can offer businesses. Some insights will be shared from companies all over the UK and internationally on their experience over the last 18 months and the rise of remote work and how they have adapted both their work environment and recruitment processes to cope with the rising trend.
At JobAdder, we showed our commitment to innovation when we pioneered speech to text in 2018, dedicating our time and effort to removing clicks ever since.
Now get ready as our Account Executive, Alex Coates presents the next leap in technology for recruiters.
Grab your seat for a sneak peek into next-gen recruitment automation that will take you from efficient to effective.
5 tips to prevent "being busy" from slowing our revenue growth in 2022
2021 has seen the market bounceback, with record numbers of vacancies recorded across industries throughout the UK. Everyone is busier than they've ever been, and whilst we should be celebrating these record breaking months after a global pandemic, we also need to take a look at what the future may hold. Join Dougie as he discusses 5 proven tips to prevent the current "always busy" fever from slowing growth in 2022.
Day 1
12:00 - 12:30
Seminar Theatre 1
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12:30
Recruiters - Which Social Media Trends Are You Leveraging In Your Business?
With the rise of new social media platforms, the introduction of new content formats, the shifting of audiences and the continuous changes to algorithms it's no wonder many recruiters find social media overwhelming. In this session, Christina will break down the latest changes, trends and updates that are most important to you and your recruitment business. Prepare to leave the session confident in what you need to do next to maximise your social media presence, leverage your audiences and ultimately build upon your recruitment marketing efforts.
Day 1
12:30 - 13:00
Seminar Theatre 2
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Moving to Retained
There are so many myths about retained search.
1. It's only suitable for senior or executive hires
2. You need to have 5-10 year experience in order to sell it
3. You can only sell it to clients you have an existing relationship or track record with
4. It can't be sold to internal TA or HR teams
5. The commercials should be structured into 3 stage payments
The reality is:
I have taught contingent recruiters with 12 months experience how to convert contingent work to retained, and they have gone on to win and deliver hundreds of thousands in retained revenue.
I have successfully won and delivered assignments for £25k telesales jobs and £500k board positions, and everything in between, all on a retained basis
There is an easy way to sell retainers regardless of your market, experience level or client base.
And I'm going to share it with you in this session.
Day 2
12:30 - 13:00
Seminar Theatre 2
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12:45
Worried about being left behind? How to compete with the new breed of online agencies
A new kind of recruitment agency is emerging. ‘Online agencies’ such as Job&Talent and Coople are leveraging the Covid-induced acceleration of the digital revolution to expand their market reach through full self-service and automation of recruitment activities. A study done by the Staffing Industry Analyst points to a new model of hybrid recruitment platforms combining technology and people.
Is the future of the recruitment industry digital? Is the ‘branch network’ disappearing? And how can you protect your agency against margins and market share erosion?
Joshua Pines, VP of International Alliances at Bullhorn, will explain how to take advantage of best-of-breed technology in a market that’s ripe for digital transformation, allowing you to protect your business against emerging competition.
With the recruitment market experiencing immense growth, a candidate shortage the likes of which we’ve never experienced and a digital revolution, impactful PR and marketing strategies are an absolute must. But what will really work for your business and how do you choose where to channel your investment? In this presentation Vickie will cover: The impact of Covid on recruitment marketing and PR; What channels to invest in; and How to measure success
Day 2
13:00 - 13:30
Seminar Theatre 1
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How to Strategically Monitor your Business Using the Numbers
What are the key KPI’s to review monthly and ongoing and what they mean. How to know when you should be hiring new employees, cutting costs or improving margins.
Signs that my numbers aren’t as accurate as they should be.
What do your management accounts mean and where should I be looking to ensure that everything is running smoothly.
Day 1
13:00 - 13:30
Seminar Theatre 1
Register Now
13:30
Growth and retention for business success
Handpicking the right talent is critical to any growth focused recruitment business and now is the time to find amazing recruiters.
What is your attraction strategy?
Are you looking in the right places to find raw talent?
How do you develop and retain your great billers?
Having built a track record of success in hiring and developing recruiters, spending the last 6 years of my career with a business growing for a successful sale which we have achieved this year - I would love to share some of the winning strategies and mistakes to avoid!
Day 2
13:30 - 14:00
Seminar Theatre 2
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How to lead a business to survive and pivot successfully when a global pandemic takes hold just 4 days after completing an MBO
The week before the country was thrown into lockdown we were focused on completing an MBO, a quick one at that, it was only 10 days in the making, a milestone and record! Focused on beating the imminent budget and ER changes we delivered it in record time, but before the ink had gone dry the world was changed and the course of the business and 2020 forever.
With the heritage of our business in retail and hospitality we were impacted immediately, what we did, how we made decisions and the leadership delivery was all going to impact on if we survived. The MBO seemed easy and in many ways meaningless.
Our ability to work together, focus on change, have an authentic and people led strategy led to us thriving this year and moving into becoming a discipline not sector led recruiter. Covid 19 gave us opportunities as well as many threats, I would like to talk about how this impacted the team, our leadership and me personally and my goals on MBO - how they changed, what our structure then became, the lessons learnt and how we navigated it.
Day 1
13:30 - 14:00
Seminar Theatre 2
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13:45
Recruiters Are Killing Off The Recruitment Industry
There has been a shift in consumer (candidate/client) expectations
We live in a world where the modern consumer (candidate and client) has become desensitised to disruptive marketing and if you don’t believe me, think about what you do when you are watching TV and the adverts come on?
You pick up your mobile phone, check your Facebook account and maybe post or tweet about the show that you are watching.
The modern-day person (including you) gets annoyed when someone calls them on their telephone, even if this person is their friend or relative.
The very nature of how we communicate with each other has completely evolved in the past 4 years and will continue to evolve at a rapid rate.
With this shift in communication, comes a shift in expectations that the consumer (candidate and client) has of a brand (recruitment firm) and to put it frankly: the majority of recruiters, recruitment directors and firms are just not meeting those expectations.
In this talk, Antonio (CEO and Founder of Leo) shares insight into how recruiters can adapt to the modern candidate/client expectations and more specifically what they can do to thrive over their competition.
In many recruitment businesses, the marketing function is seen as an operational or support function, rather than revenue-driving
This really should not be the case any longer.
By making some very simple changes you can transform your marketing from "the coloring in department" that posts jobs on your social media and brands up your flyers, into an ROI machine that drives quality inbound leads to you and your consultants, maximising ROI and reducing spend by having an absolute focus on what does and doesn't work each day.
If your website isn't driving your client and candidate activity forward every day, this presentation is for you.
You have survived 2020 but how can you thrive in 2021 and what is the market likely to throw at you? The presentation presents an answer by examining of SIA's research and surveys including our Covid Playbook, Global Forecast, UK Staffing and Buyers Surveys and Workforce Solutions Ecosystem.
Day 2
14:00 - 14:30
Seminar Theatre 1
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Data stories: The key to driving a top-performing recruitment agency
Define your business through data stories
If we've learned anything from 2020, it's that data management is crucial to your business's survival.
Let's not slip back into old habits and consider how you can use the data in your recruitment business to drive sales.
Your key highlights from the session:
• How to introduce data stories into your business
• Using data as a sales tool and build your credibility
• How to start making data-based decisions.
Day 1
14:00 - 14:30
Seminar Theatre 1
Register Now
14:30
Be more productive, more efficient and more profitable
The game has quite literally changed and so too have many recruitment businesses, that are using this time as a once in the lifetime opportunity to become more productive, more efficient and more profitable in everything they do.
We will show just what that looks like as we give you an insider view of those recruitment game changers.
Day 1
14:30 - 15:00
Seminar Theatre 2
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Winning New Business in 2022 - The 5 Pillars for Success!
What will it take to become a “Sales Champion” and the “Go-To-Person” and leader in your industry this year and next?
In this energising and highly entertaining session Brad will discuss the ‘Mindset’, ‘Skills’, ‘Behaviour’, ‘Knowledge’ and ‘Action’ required to win new business and dominate your markets this year and next.
Be prepared to be engaged and entertained from start to finish!
Day 2
14:30 - 15:00
Seminar Theatre 2
Register Now
14:45
How recruiting for EQ over IQ will skyrocket your successful candidate placements
The World Economic Forum ranked EQ (Emotional Intelligence) as one of the most important skills to have by 2025, with it being responsible for 58% of professional success.
CloudCall explains how utilising technology enables your recruitment team to personalise their communications, stay connected with their colleagues and capture all calls and data. Enhancing your processes ensures that your recruiters have the soft skills needed to provide excellent service and stay ahead of the competition in a candidate-short market.
“It’s important to remember, no matter how good the technology gets, it’s never going to replace the humans.” - Matt Gayleard, Cheif Marketing Officer
How to gain a competitive advantage and stop missing out on qualified candidates to fill your roles, first!
The market for candidates has never been harder. Your recruiters are drowning in roles but the challenge is getting enough quality candidates to fill them.
With 48% of even the most seasoned recruiters' searches containing errors, your recruiters could missing more qualified candidates than they are finding - hurting your revenue and slowing your growth! And, with all recruiters using the same sources, how do you gain a competitive advantage and make sure you're finding the right candidates to fill your roles, first?
In this session, Adam will cover how to ensure that your recruiters are leaving no stone unturned. Through immediate impact search tweaks to transformational processes that will maximise your returns from both your CRM and external sources, in the short and long term. Enabling you to fill more jobs and grow your business.
Day 1
15:00 - 15:30
Seminar Theatre 1
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Take on the ‘Big Boys' at their own game – and beat them!
Do you want to increase profit and turnover through the expansion and development of your products, services and pricing models? You can win recurring business and revenues that will increase your turnover and profits and generate an increase in the value of your business. We will share how best to segment your client relationships, strategic tactics to develop them, what and how to look out for opportunities, leveraging service creep, along with innovative techniques and strategies that will enable you to compete with the best-known brands in the market and beat them at their own game.
Day 2
15:00 - 15:30
Seminar Theatre 1
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15:30
Mission Impossible? How to make more sales with no cold-calling
Last year I billed over £150K without making a single cold call. Even though I have over 25 years' experience in recruitment sales, I hate bashing the phones and I don't do it anymore. I achieved this because I have an effective referral marketing strategy in place. It's a more cost-effective, profitable, and pleasant way to do business.
The presentation will cover:
* What is referral marketing?
* How to create a referral strategy
* How to capitalise on existing networks
* How to create power teams that will pass you regular business
* Tools & tips
Day 1
15:30 - 16:00
Seminar Theatre 2
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Recruitment Trends - Lead by the data
2020 was a very different year for our industry. We're taking a look at how the industry performed and what the data predicts for 2021 and beyond. Join Alex, as he walks us through a worldwide view of the data, the outcomes, and where we need to pivot to make the most of opportunities in 2021.
Successful adaptation: new markets, products and channels
Recruiters often stumble into new markets without a clear idea of their scope, sustainability and potential. A few are able to invest confidently because they are effective project managers, able to identify a market gap and the products and services that will get traction. If you are considering a change in your markets or portfolio, learn the step-by-step way to ensure your new offering is a success and get stakeholder backing, and avoid being a "me too" provider in areas which are already oversupplied.
Alison has a track record of building market-leading share in new markets, both herself and as a NED to other recruitment business owners. Understanding the dynamics of different markets, how to launch and how to manage recruiters in new markets (instead of being smoke screened by secondhand information), this speaker will give you a series of practical steps and some insider tips.
Day 1
16:30 - 17:00
Seminar Theatre 2
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17:00
Letters to Debtors
In 2021 Barry did a series of open letters to the recruitment industry and in this talk he will tells the stories behind the letters and the letters recruiters can work from them.