-
10:00
14 sacred metrics and ratios to run your business It is time to focus back on ‘productivity.’
Read more...A roadmap to building a system to measure key metrics and ratios that drive sustainability and profitability
Let’s be brutally honest
The two-year post covid boom was as welcome as it was unexpected
Many recruiters and recruitment companies did very well—individuals billed at record levels. Even newbies to the industry thrived. Meanwhile, company profits soared.
Everyone started to feel that they were pretty good at this recruitment lark!
It’s unfair to say that all that success was built on a flimsy ‘house of cards’, but it is true that recruiting skills got shallow, BD was relegated to the bottom drawer and relationship building was neglected. So, too, at a corporate level, expense control lapsed, performance management fell by the wayside, and mediocrity in many areas was covered over by temporarily bloated profits.
Critical healthy operating ratios were neglected, because “Business is booming - just look at the P and L.”
It is a familiar and sad story of history repeating itself. The inevitable market decline has exposed average recruiters who thought they were great, and unsustainable recruitment companies who thought the profit machine would churn on forever
It never does
Join Greg Savage at Rec Expo, who has seen all this before. The founder of three recruitment businesses that grew to over $100 M in sales each, and a veteran of multiple downturns and recoveries, Greg is now on the Board of 12 recruitment companies, so he sees what is working and what is not
This session is built firmly on the philosophy that you ‘cannot manage what you do not measure’, and it is delivered in two parts. Business ratios and metrics, and then a short powerful segment on KPIs and managing recruiter productivity.
The 14 sacred metrics and ratios you must act on to run your business
Greg shares his own management measures and borrows the Staffing Industry Metrics data to show you what key numbers you must measure, watch and act on.
Most recruitment owners manage retrospectively. Tracking these numbers is like having dashboard that warns you of the mountain ahead long before you can actually see it, and certainly before you hit it! Greg will explain what each ratio means and why it’s important
The full examination of a business will be covered. Revenue, GP, profit, debtors. Salaries as a percentage of GP, Consultant productivity, Marketing as a percentage of GP and much more
You might think this session sounds ‘dry’. Think again. This is the engine room of a great business. If you don’t know how you are tracking, how can you measure improvement?
How can you measure growth or decline?Day 1 10:00 - 10:40 Endurance Stage Register Now -
Building your network: The Lego way
'Building Your Network: The Lego Way,' offers a fresh perspective on constructing robust professional networks.Read more...
Learn to lay your foundational baseplates with clients and candidates, connect diverse blocks through colleagues and friends, and integrate unique suppliers, much like rare Lego pieces that enhance the structure's value.
Discover strategies for reinforcing connections to ensure durability and methods to expand your network creatively and effectively.
Through practical examples and analogies to Lego building, gain insights into forming a network that supports and grows with your career and your business.Day 2 10:00 - 10:30 Endurance Stage Register Now -
10:30
How to get your recruitment agency website ranking on the top few pages of Google
Sales & MarketingAttract clients and candidates to your recruitment agency website by ensuring it ranks on the top few pages. Learn how to strategically target keywords, optimise content, build back links, and track your ranking progress.Read more...Day 1 10:30 - 11:00 Elevate Stage Register Now -
Recruitment marketing horror stories and how to avoid them!
Sales & MarketingJoin 2 of the UK's most notorious Recruitment Marketers for an eye-opening presentation on the epic fails and facepalm-worthy moments in recruitment marketing. We've all heard the success stories, but what about those cringe-worthy campaigns that missed the mark? From job ads that attracted the wrong crowd to social media blunders that went viral for all the wrong reasons, we're diving deep into the horror stories that will make you laugh, gasp, and maybe even shed a tear.Read more...
In this session, we'll recount tales of:
The Phantom Job Ad: A position so vague, even Sherlock Holmes couldn’t decipher the job requirements.
The Social Media Meltdown: When a hashtag campaign spiraled out of control and attracted internet trolls instead of top talent.
The Automated Catastrophe: How over-reliance on recruitment bots led to a PR nightmare and some very confused candidates.
The Culture Clash Calamity: Tone-deaf marketing that backfired, making a company the talk of the town – and not in a good way.
But it's not all just for laughs. We'll also share valuable lessons and actionable tips to help you avoid these pitfalls and craft recruitment marketing strategies that truly shine. Get ready for an engaging session filled with humour, horror, and plenty of “What were they thinking?!” moments. Whether you’re a seasoned recruiter or just starting out, you’ll leave with a renewed sense of what not to do and a toolkit for recruitment marketing success.
Prepare to be entertained, enlightened, and better equipped to attract the right talent – without the nightmares.
James Whitelock
ThinkinCircles
Managing Director
Christina Robinson
Green Umbrella Marketing
Managing DirectorDay 2 10:30 - 11:00 Elevate Stage Register Now -
10:45
Reimagining recruitment: Combining the power of AI with the human touch
Sales & MarketingWe believe that AI is a tool to enhance human capabilities, not replace them, by striking the right balance between technology and human touch. Bullhorn’s 2024 Talent Trends Report reveals that 81% of candidates are open to using an AI recruiting assistant if it speeds up the process and 63% of those already using AI report faster responses.Read more...
Join Bullhorn to discover how agencies can seamlessly infuse AI into their workflows to create a more efficient recruitment process. We’ll focus on transforming key areas of recruitment with AI and demonstrate how to maximise AI’s impact by leveraging a vast, recruitment-specific data ecosystem to make informed business decisions.Session Sponsor
Day 1 10:45 - 11:15 Showcase Stage Register Now -
Cross-cultural and global recruitment trends
Sales & MarketingIn today's interconnected world, businesses are increasingly looking beyond borders to find the best talent. Aruna will talk about the latest trends and best practices in cross-cultural and global recruitment, offering insights for recruiters and business leaders aiming to build diverse, international teams.Read more...Day 2 10:45 - 11:15 Showcase Stage Register Now -
11:00
The loneliness of a small recruitment business owner!
Leadership & StrategyRead more...Running a recruitment company, or any small business, without a large leadership team to bounce ideas with is both difficult and sometimes isolating. Ann Swain will provide an outline on how you can be ON your business, IN your business and part of the wider recruitment community to drive success.
Day 1 11:00 - 11:30 Endurance Stage Register Now -
Maximising profitability through strategic CRM and AI integration
Process & TechnologyWe will explore innovative CRM strategies to enhance your business's profitability without expanding your workforce. Discover how leveraging data and AI successfully within your CRM can dramatically increase your company's efficiency and revenue. This session is designed for business leaders eager to push the boundaries of productivity and operational agility, focusing on automation and intelligent management solutions that allow you to achieve more with less. Don't miss the opportunity to gain valuable insights that could redefine how you grow your businessRead more...Day 2 11:00 - 11:30 Endurance Stage Register Now -
11:30
My Life in Recruitment... Journeys of success
Leadership & StrategyIn this panel session, Angela Cripps brings together 4 minds, full of recruitment expertise and knowledge - the good, the bad and the ugly!Read more...
Recruitment is not an easy job, whether in-house, agency or a supplier; wouldn't it be nice to fast-track your journey by gaining insights from those that know?
Get to hear their recruitment advice and their hard-earned lessons, as well as being able to ask the questions you've always wanted to know about our wonderful industry.
Angela Cripps
Recruiting Gym
Managing Director
Lysha Holmes
Qui Recruitment Ltd
Owner
Kelly Steadman-Hope
Aspire People
Director of Sales & Development
Chris Rowlands
Executive Network Group
Group Director
Steve Guest
S Guest Consultancy Services Ltd
DirectorDay 1 11:30 - 12:00 Elevate Stage Register Now -
Unlocking Hidden Talent: Embracing equality and diversity in the workplace
People & CultureDiversity is increasing in today's workplace, however, there is still a long way to go and we are missing the hidden talent within the disabled community. In this session, we will discuss the importance and legal obligation of accessible recruitment and selection processes.Read more...Day 2 11:30 - 12:00 Elevate Stage Register Now -
11:45
Recruitment Is Marketing: How to Blow Your Competitors Out of the Water!
People & CultureAre you still using outdated methods to attract candidates and employers? It’s time to rethink your approach!Read more...
Join our dynamic talk to uncover why recruitment is essentially a marketing play and discover the proven game-changing strategies you need now NOW to win.
We’ll dive into innovative techniques, essential tools, and powerful insights that will transform your recruitment process and ensure you attract a high converting and relevant audience.
Don’t get left behind —come learn the secrets on how to turn your recruitment marketing efforts into a strategic advantage and stay ahead of the competition!Session Sponsor
Day 2 11:45 - 12:15 Showcase Stage Register Now -
12:00
Vision: building sustainability, professionalism and resilience into a great business
Leadership & StrategyIn this session, Neil will use REC data and analysis to chart the path to success for recruiters in 2025 and beyond. Looking at client feedback, the agenda of a new Government, tech changes and the developing needs of candidates he will identify the paths to success that firms have - and some of the dead ends!Read more...Day 1 12:00 - 12:30 Endurance Stage Register Now -
Empowering more women to launch and lead recruitment startups
Leadership & StrategyRoughly 20% of recruitment businesses are started by women. We'll explore the reasons why so few females take the leap such as fear of failure, lifestyle circumstances, lack of support and financial barriers and address the solutions. We'll cover the compelling reasons to start a recruitment business and what it could mean for women 'thinking about it' or concerned about taking the leap. We'll touch on the key foundations to consider when starting a recruitment business and how it can be simpler and more straight forward than you think.Read more...
Helen Plumridge
Hypa Consulting
Founder / CEO
Kate O’Neill
Kate O’Neill Coaching
Recruitment Coach, Trainer & DISC SpecialistDay 2 12:00 - 12:30 Endurance Stage Register Now -
12:30
Recruitment technology myth-busting
Process & TechnologyWith so many opinions, a lot of conflicting information and the only constant being change, it can be tough to wrap your head around all things 'rec-tech'. A potential minefield where there is often no right or wrong and lots of shades of grey, there is sadly a lot of mis-information out there. We'll deep-dive into common misconceptions and you'll leave with a much better understanding of the recruitment technology landscape and with solid foundations from which to build your tech-stack strategy from.Read more...Day 1 12:30 - 13:00 Elevate Stage Register Now -
The five pillars of a successful recruitment business
Process & TechnologyYou will learn what all successful recruitment companies have in common and how you can implement these pillars into your organisation so you can successfully scale.Read more...Day 2 12:30 - 13:00 Elevate Stage Register Now -
12:45
Demystifying Outsourcing
Process & TechnologyIn today's fast-paced and competitive business landscape, outsourcing has become a crucial strategy for companies aiming to boost productivity, focus on core competencies, and drive growth. However, despite the significant advantages outsourcing offers, it often falls short of delivering the expected results due to common pitfalls and misaligned practices.Read more...
This presentation seeks to demystify the outsourcing process by providing actionable insights and proven strategies to ensure successful partnerships with offshore teams. Through real-world case studies and a focus on the "3C’s" of successful partnerships—Clarity, Commitment, and Consistency—attendees will gain practical knowledge to navigate the complexities of outsourcing effectively.
Blake Golding
IMS People Possible
Head of Sales & Key Accounts - UK Healthcare
Kathleen Yuille
IMS People Possible
Senior Manager - Global Key Accounts & Business DevelopmentSession Sponsor
Day 1 12:45 - 13:15 Showcase Stage Register Now -
13:00
Beyond limits: Transforming challenges in to triumphs
Process & TechnologyJoin us at the Recruitment Agency Expo for a session with Sir Ranulph Fiennes, renowned as “the world’s greatest living explorer.” Drawing from his legendary expeditions, Sir Ranulph will reveal how the same qualities that lead to triumph in the wild—teamwork, determination, discipline, and resilience—are essential in business. Discover how persistence, flexibility, and thriving under pressure can propel your career and team to new heights. Don’t miss this opportunity to learn from a true pioneer.Read more...Day 1 13:00 - 13:45 Endurance Stage Register Now -
KEEP UP! 20 Practical Gamechanging Ideas for Recruiters
Process & TechnologyIf you want to be at the top of the game in recruitment, you need to keep up with what some of the best in the market are doing.Read more...
In this fast paced, highly charged session, James will share with you 20 easy-to-implement ideas and real-life examples that will significantly improve your performance, productivity and profitability in recruitment.
All attendees will gain access to an exclusive Expo toolkit only available on the day.
Attend this session if you are up for being better than you were yesterday.
Attend this session if you are up for raising the bar in what you do.
Attend this session if you can and want to... keep up!Day 2 13:00 - 13:30 Endurance Stage Register Now -
13:30
Key developments in employment law that you cannot afford not to know about
Legal & ComplianceIn this session, Simon Bloch, recruitment and employment law specialist at JMW Solicitors will analyse the key areas of employment and recruitment law that you must know about in running a compliant operation as well as what is coming down the track in 2025Read more...Day 1 13:30 - 14:00 Elevate Stage Register Now -
The biggest mistake you are currently making on LinkedIn, guaranteed!
Legal & ComplianceYou are currently sat on an untapped stream of warm opportunities on LinkedIn, but like the rest of the recruitment industry, you are likely unaware of this potential.Read more...
Over the past 7 years, we've worked with 500+ recruitment agencies worldwide. Every single one of those customers started as a warm lead.
Find out how you can use my Hoxo 20:10:5 process to stand out from the competition, drive 50+ warm conversations on LinkedIn per week, and start seeing results in just 7 days!
I've coached 6,000 recruiters on using this method to find warm leads on LinkedIn every day. Now it's your turn!Day 2 13:30 - 14:00 Elevate Stage Register Now -
14:00
Resilience Unleashed: Navigating Adversity in Career and Life
People & CultureIn this session, I will share how, over the past 30 years in the recruitment sector I have battled and won against alcoholism, rose to prominence in corporate recruitment and executive search giants and navigated personal loss - culminating in my own 'annus horribilis' in 2023. Join me as I unveil practical tools and hard-won wisdom from my journey through recovery to success, culminating in the launch of my own consulting firm in early 2024.Read more...Day 1 14:00 - 14:30 Endurance Stage Register Now -
Unlock your potential with Ellie Simmonds OBE
People & CultureDon’t miss Ellie Simmonds OBE, four-time Olympic gold medalist, as she takes the stage at the Recruitment Agency Expo. In her inspiring keynote, “From Obstacles to Opportunities,” Ellie will share her incredible journey and offer actionable insights to help you and your team overcome challenges and achieve greatness. Be inspired to turn setbacks into triumphs and unlock your true potential. Join us for an unforgettable session with one of the UK’s most motivating speakers.Read more...Day 2 14:00 - 14:45 Endurance Stage Register Now -
14:30
The New Recruitment Playbook: Adapting to Change
Leadership & StrategyAwaiting description.Read more...
Chris O'Connel
Base Mindset
Leadership, Performance and Wellbeing Coach / NED
David Stone
MRL Consulting Group
Chief Executive Officer
Charlotte Smith
Trilogy International
People & Performance Director
Alexandra Chirica
Recfindr
FounderDay 1 14:30 - 15:00 Elevate Stage Register Now -
Unlocking RPO Success: An agency how-to for increasing value and growth
Leadership & StrategyJoin Kristie Perrotte, Paul Sharpe & Jordan Taylor for an electrifying panel discussion that will illuminate the why, the how, and the potential of Recruitment Process Outsourcing (RPO) for agency and SME recruiters. The industry is in an era of change and RPO offers more client value, more secure and predictable revenue, more growth opportunity and (critically) more value to your business, making your agency attractive for future investment. Our panel dissects the driving forces behind the evolution to RPO, sharing invaluable insights on navigating challenges, seizing opportunities, and crafting a strategic roadmap for success. Don't miss this transformative conversation that could revolutionise your approach to recruitment!Read more...
Kristie Perrotte
Thrive Recruitment Marketing
Managing Director & Founder
Paul Sharpe
NorthStar People
Co-Founder & Business MentorDay 2 14:30 - 15:00 Elevate Stage Register Now -
14:45
Conversational AI: What It Is and Its Game-Changing Impact on Hiring
Leadership & StrategyIf you only attend one session today, make it this one. Conversational AI is changing hiring for the better, but it has far-reaching effects on your tech and processes. With a crowded AI market, finding the right solution can be tough. This session demystifies conversational AI, explaining its workings, use cases, and key questions to navigate the ecosystem.Read more...
Discover how recruiters are saving time for more value-adding tasks and achieving transformative hiring outcomes. Learn how AI can augment human capabilities, giving TA teams superpowers. Plus, meet Hubert and his structured AI interviews, and discover why both recruiters and candidates love him.
This is your chance to embrace technology that makes you more, not less, human.Session Sponsor
Day 1 14:45 - 15:15 Showcase Stage Register Now -
15:00
How to Build a Winning Recruitment Business!
Sales & MarketingWhat does it take to build a ‘High Performance Sales Team’ of “Sales Champions”, “New Business Winners”, and “Go-To-Recruiters” in your business and industry?Read more...
In this energising and highly charged session, renowned speaker Brad Shackleton (Motivational Sales & Leadership Coach) will share his global experiences and step-by-step process of what it takes for CEO’s, Business Owners, and Sales Leaders to build a ‘High Performance Sales Team’ to dramatically improve team motivation, business focus, and ultimate sales performance to win new clients, candidates, new business wins and opportunities, and ultimately new fees & increased fee generation and billings for your business.
Be prepared to be engaged and entertained from start to finish!Day 1 15:00 - 15:30 Endurance Stage Register Now -
RecTalk LIVE: Industry insights with expert panel
Leadership & StrategyA LIVE episode of RecTalk, the industry's fastest-growing podcast, with over 7k subscribers on YouTube alone.Read more...
Nitin Sharma
RecTalk
Founder / Host
Clarke Bowles
PGC
Commercial Director
Laura Clark
The OA Group
Group CEO
Saeed Bor
EmbeddedOps
FounderDay 2 15:00 - 15:30 Endurance Stage Register Now -
15:30
Breaking Barriers to Selling Retained
Leadership & StrategyIn an industry where fees aren't guaranteed, fill rates are often as low as 20%, and clients are non-committal, you know that securing a retained partnership with your client is highly beneficial.Read more...
But securing work on a retained basis is no easy feat, especially in this economic climate; you need to be armed with the tools to handle your clients' objections while also educating them on why a retained solution is the best solution for the challenges they face.
We'll be taking you through a series of common questions and objections you may face when pitching retained to both new and existing clients - breaking down the biggest barriers to converting your clients to retained.Day 1 15:30 - 16:00 Elevate Stage Register Now -
14 sacred metrics and ratios to run your business It is time to focus back on ‘productivity.’
Leadership & StrategyA roadmap to building a system to measure key metrics and ratios that drive sustainability and profitabilityRead more...
Let’s be brutally honest
The two-year post covid boom was as welcome as it was unexpected
Many recruiters and recruitment companies did very well—individuals billed at record levels. Even newbies to the industry thrived. Meanwhile, company profits soared.
Everyone started to feel that they were pretty good at this recruitment lark!
It’s unfair to say that all that success was built on a flimsy ‘house of cards’, but it is true that recruiting skills got shallow, BD was relegated to the bottom drawer and relationship building was neglected. So, too, at a corporate level, expense control lapsed, performance management fell by the wayside, and mediocrity in many areas was covered over by temporarily bloated profits.
Critical healthy operating ratios were neglected, because “Business is booming - just look at the P and L.”
It is a familiar and sad story of history repeating itself. The inevitable market decline has exposed average recruiters who thought they were great, and unsustainable recruitment companies who thought the profit machine would churn on forever
It never does
Join Greg Savage at Rec Expo, who has seen all this before. The founder of three recruitment businesses that grew to over $100 M in sales each, and a veteran of multiple downturns and recoveries, Greg is now on the Board of 12 recruitment companies, so he sees what is working and what is not
This session is built firmly on the philosophy that you ‘cannot manage what you do not measure’, and it is delivered in two parts. Business ratios and metrics, and then a short powerful segment on KPIs and managing recruiter productivity
The 14 sacred metrics and ratios you must act on to run your business
Greg shares his own management measures and borrows the Staffing Industry Metrics data to show you what key numbers you must measure, watch and act on.
Most recruitment owners manage retrospectively. Tracking these numbers is like having dashboard that warns you of the mountain ahead long before you can actually see it, and certainly before you hit it! Greg will explain what each ratio means and why it’s important
The full examination of a business will be covered. Revenue, GP, profit, debtors. Salaries as a percentage of GP, Consultant productivity, Marketing as a percentage of GP and much more
You might think this session sounds ‘dry’. Think again. This is the engine room of a great business. If you don’t know how you are tracking, how can you measure improvement?
How can you measure growth or decline?Day 2 15:30 - 16:10 Elevate Stage Register Now -
16:30
How to build a premium recruitment brand
Sales & MarketingAre you struggling to choose the right marketing tools and branding for your recruitment business?Read more...
Find out about the essential strategies for building a premium brand in recruitment. We'll cover the details of:
◾ What good looks like
◾ What most people do wrong
◾ What to focus on in recruitment
◾ Best ways of tracking effectiveness
◾ Examples of key free and paid-for toolsDay 1 16:30 - 17:00 Elevate Stage Register Now
