Managing recruiter performance : The magic mix of coaching, empathy and accountability
Managing recruiter performance requires a balanced mix of coaching, empathy, and accountability. This session dives into key strategies like understanding your "cost of seat," mastering activity management, and unlocking productivity with the formula A x Q x TM. It highlights the importance of backward planning, avoiding KPI pitfalls, and conducting impactful one-on-one meetings to drive individual and team success. Learn how to measure and manage new hires, elevate average performers, and take high performers from good to great—while addressing challenges like underperformance and managing high-performing prima donnas. By combining empathy with outcomes, you'll develop a powerful approach to boost recruiter performance at every level.