From “AI Hype” to Agency Advantage: Practical Workflows You Can Use This Week

18 Mar 2026
Showcase Stage
Technology & Innovation – Using Tools, AI & Automation

AI is everywhere, but most recruitment agencies still aren’t seeing consistent time savings or better outcomes — because the missing piece isn’t the tool, it’s the workflow. This session breaks down a practical, recruiter-tested playbook for using tools like ChatGPT/Claude in day-to-day delivery: faster intake, better outreach personalisation, improved screening and shortlisting support, cleaner candidate submissions, and more consistent client updates. You’ll see where AI genuinely helps, where it creates risk, and how to put simple quality controls in place so outputs stay accurate, compliant, and on-brand.

Key takeaways for delegates:

- High-impact AI use cases across the recruitment lifecycle (candidate + client side)

- A repeatable workflow model teams can standardise: brief → draft → refine → QC

- Prompt patterns that reliably improve quality (tone, structure, constraints, red flags)

- How to reduce admin without losing the human touch (and what should remain human-led)

- A practical “safe use” checklist: confidentiality, hallucinations, bias, and data handling

At the end, I’ll share how agencies can join a practitioner community to swap workflows and help shape what “AI-native recruitment operations” looks like in practice

 

AiR Crm Recruitment Agency Expo

Speakers
Giles Montgomery-Swan
Giles Montgomery-Swan, AiR CTO & Entrepreneur

Sponsored by:

AiR CRM