A Proven Process for Turning Contingent Clients into Retained Clients

A difficult contingent assignment can create an opportunity to offer a more effective retained approach. Louise explores how to recognise those opportunities, diagnose why a search is struggling and uncover the true cost of an unfilled role. This session is for recruiters, business developers and agency leaders looking to win retained work from existing client relationships. Delegates will leave with a six-step conversation for introducing a retained approach, practical diagnostic questions and a way to start the discussion without making it feel like a hard sell.