Summery TBC

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UK Recruitment businesses remain well positioned within the global recruitment industry. For many agencies working internationally comes naturally, just as the UK is a natural focus for international recruitment businesses. Changes and uncertainty impacting global and domestic markets are a natural catalyst for reviewing strategy. Now is the time to re-evaluate what growth strategy might be right for you as well as the best method of executing that strategy. In a presentation based on the latest research and HHMC Global's international experience, we will consider different sectors and markets and the opportunities they can bring to a UK recruitment agency. There will be a focus on the economic potential and recruitment industry maturity of some international markets, as well as the status of equity transactions going forward.

The recruitment industry is increasingly driven by brands and marketing rather than sales teams, but most recruitment marketers operate on small budgets without C-Suite backing or sales team involvement. How can your brand stand out from the 3,000 new recruitment companies launched every year in London alone? Here's how recruitment marketing teams of any size can:

• Bring in new clients from marketing activities
• Work better with sales teams to generate and nurture leads into new revenue
• Track and measure ROI

The increase in contingent workforces and the accompanying compliance and risk management protocols surrounding them is leading many HR and procurement professionals to consider whether a total talent management (TTM) strategy might be right for them.

Many people speak of making acquisitions but in reality, only a very small proportion of businesses ever complete one. There may be a variety of reasons for this including:

• A lack of understanding of how acquisitions work
• Thinking that only substantial businesses can afford acquisitions
• Not knowing where to start

At some stage all business owners wonder about value. Some are focused on this from a very early stage, whilst the majority just run and build their business, assuming that this will automatically build value. This however is not always the case and this talk is aimed at demystifying acquisitions, considering value and understanding the prospective obstacles in selling.

The recruitment industry relies completely on OUTBOUND sales techniques. In 2020, it's time to create sales through INBOUND tactics. Join Sean as he walks and talks you through how to create an inbound recruitment business, that will set you up for success.  

During this session Nicky will share techniques from the world of quantum physics that have helped her and many of her clients to create transformational and magical results in their business and life. If like most recruitment business owners, you live in a world of stress, anxiety, worry, burnout, uncertainty, frustration and lack of: consistent placements, control, clients, good people - then this session could be a life changer!

You may be great at recruiting for your clients, but is your business is thriving? Should you focus on retaining your own talent? Your business could be so much more successful with a clear People Strategy, that leverages fantastic leadership and a high-performance culture, where your team are motivated and committed. No business is ever too small to have a clear people strategy to increase the performance and retention of your team. Join Karen who, as well as running her own HR Company, has also supported companies of varying sizes to increase the performance of their own businesses through their people, with amazing results and huge successes.

Three years ago, we were told that chatbots will be the next big thing in recruitment.  But where are they and why aren't recruiters using them more? In this presentation, Martin dives into the world of chatbots, their use in recruitment businesses, and how they deliver significant ROI. He will also cover the real death of the chatbot, and what comes next.

Most companies hire on aptitude, but fire on attitude. In this thought provoking, fast paced presentation Simon explains why it's attitude, not aptitude that determines altitude in recruitment. You will leave with a new perspective on attitude and some practical takeaways on how to inculcate great attitudes across your recruitment team.

First the Internet opened the door to your or your client’s company, then Google for Jobs amplified it. But what does that mean to the recruitment lifecycle and your role within it? Surely you and your company are not under scrutiny? Surely employee and interview reviews have little impact? Author of The Robot-Proof Recruiter and candidate engagement authority, Katrina Collier, will address: The impact of search engines and why transparency is causing an increase in candidate ghosting Why all the sourcing tools in the world doesn't guarantee that someone will answer! How to present yourself online so you look worthy of someone’s time and deserving of a response. How to use tools to stand out from other recruiters so you can gain and hold candidate’s attention. Katrina will be giving away signed copies of her book too – so definitely not a session to miss!  

  Flexible working is increasingly important as a consideration for candidates when looking to move jobs or progress within an organisation. 87% of employees either work flexibly already or wish they could, and it's considered more important than salary by some. For some groups of people, the ability to work flexibly is critical. Many women, older workers, single parents and people with disabilities or mental health issues can only work if they can find a part-time or flexible role. But there's a massive gap between supply and demand, with only 15% of jobs advertised as having flexible options. Employers offering quality flexible jobs can tackle recruitment and skills problems by encouraging applications from a more diverse pool of talent pool. Learn more about the business benefits of flexible working and how to embed flexible hiring into your recruitment process to address talent attraction challenges.

Cut through the noise on social media and make sure your recruitment agency stands out from the crowd! Make sure you're delivering quality content that will engage your clients and candidates and most importantly - get you great results. Social media is always changing, so what worked last year won't necessarily work now! Up to 70% of jobseekers actively use social media to help them find a new job, so you want to make sure your content is attracting the best talent to your agency. Find out how you can update your 2020 strategy to engage with customers, build communities and get great results.

Building beyond recruitment and looking ahead to changes in the employment market globally, Susan will discuss:

• Macro-economic insight into changing labour markets, the changing population, Gen Z as the more numerous populations over Baby Boomers and Millennials
• How workplaces and employers are adopting to a changing employment environment: inclusion and diversity, skills, learning and development, automation - job creation/streamlining, etc.
• How these changes are impacting SMEs. Is there a lag between larger corporates and smaller businesses?
• What does this mean for recruiters? How should they adapt to ensure they can continue to compete in an increasingly digital age?
• What do these changes mean in relation to cashflow/working capital? Does a changing market increase/reduce demand for external finance?

There is much talk of unconscious bias in businesses right now. And while that's real, is it a potential excuse for hurtful language and behaviour? Through education, 'safe space' conversations and practice we can move to a world where conscious inclusion resides, and businesses can truly leverage the potential of their people. We copy what we see every day.  So through spreading positivity at work, those that we engage with learn how to drive inclusion in everything they do. This talk is authentic, immersive, engaging and action-focused. Not only is Jackie expertly placed to truly speak from the heart on this topic, but her extensive professional career in recruitment leadership gives her a deep understanding of the way in which workforce needs are changing. Organisations possessing strong values that they truly live and breathe through their language and behaviours are those who attract, engage and retain the best people. We all have an innate need to feel safe, to feel like we belong and to feel valued for our contribution. We all have the power to make that happen. And when we do, the return on that investment is priceless.

Undoubtedly a polarising subject, it comes as no surprise that technological advancements, globalisation and the human cloud is radicalising how we work, and how we hire. The rise in digital processes such as automation and artificial intelligence (AI) is enabling how, where and when we work, shaped around more modern attitudes relating to work-life balance. We're seeing in the hospitality space, which has always been more traditional in its recruitment strategy, that many are quickly adopting disruptive technology enabled staffing businesses because of the mutual benefits it presents to clients and candidates alike. This shift to the world of work is quickly diminishing the place for traditional recruitment, and it's becoming crucial for organisations to look to new staffing models in order to acquire talent they need to make their businesses thrive. The way forward is to embrace the fastest-growing segment of today's technology-fuelled gig economy, the Human Cloud.  

Good work starts with Responsible Recruitment. Transform your recruitment business to retain and attract clients. Responsible Recruitment aligns the candidate experience with commercial goals to achieve a win-win-win for recruiters, clients and workers. This presentation illustrates how the Responsible Recruitment Toolkit supports recruiters to meet the standards increasingly demanded in global supply chains, across seven leading UK supermarkets. Delivered by experts, this session will introduce the principles and business case for Responsible Recruitment in accessible and applicable terms.

The presentation will focus on how to improve recruitment and development of teams and how to build a strong sales culture. It will examine the common mistakes companies make when hiring and highlight some of the traps to avoid, as well as looking at how you maximise employee engagement and results. It will also focus on the importance of building a diverse and open culture, and challenge some of the current thinking which holds companies back.

Everybody has deals that drop, clients that pay late or not at all and then there's the host of clients that attempt to dodge fees through the backdoor. Tough spot, particularly if it's a fee with a client you want to keep working with! Join recruiter-turned solicitor Barry Cullen for his must-hear top plays on something every recruiter needs to know: HOW TO GET PAID!  

Each year, CV-Library explores not only the current trends that are shaping the industry as it is, but also the ones that are paving the way for the future. With this in mind, this session will draw upon extensive research to unveil what these look like and ultimately, help shape your hiring strategy for 2020.

Growth is ultimately relative, but with more recruitment firms in the UK than ever before, all with varying aspirations of growth, being innovative, process driven and embedding technology into the business is integral in guarding against the future pains of growth. Success could well be determined by a company's ability to stabilize itself whilst it tries to spread resources thinner across its reach. As growth creeps forward, forward thinking and preparation will directly impact the challenge that a company might face. While some organisations might have the luxury of "change managers" to support growth, it will ultimately fall to the entire organisation, at all levels, to manage smaller areas and impacts of change. Communication, awareness of company culture (particularly where this needs to evolve), and finding new ways to make change a positive thing are all essential as part of the task of preparing for growth, and ensure that processes are adopted, success can be measured, but retention remains positive.

In this final session, join us for something completely different! The #RecExpo have partnered with the Recruitment Rollercoaster podcast, hosted by Hishem Azzouz. Join Hishem as he hosts the podcast live at the show, where he will uncover some epic failures, key learnings and the amazing successes of some of the most talented recruitment professionals globally. The guests for this unique and exciting panel discussion will be announced nearer the time so keep your eyes peeled for the announcements!