){kind=logo}
){kind=logo}
- Advice & Guidance
- Business Growth
- Development
- Sales & Client Success – Winning, Retaining, Growing Accounts
- People & Culture - Building High-Performing, Connected & Inclusive Teams
- Leadership & Growth – Vision, Strategy, Scale
- Technology & Innovation – Using Tools, AI & Automation
- Compliance & Legal - Staying Smart, Safe & Compliant
- Marketing & Brand – Attracting Clients and Candidates
-
Greg Savage draws on five decades in recruitment - building and scaling companies to over $100 million, taking one from a five-person start-up to an ASX listing - to share the mistakes that shaped his …
-
Most of us spend our careers building towards a sale and partial or full exit from our businesses. The reality is that many wait too long to seriously plan for it.
This session will give you clear, practical insight into the considerations and actions you can take NOW, to positively impact the valuation and appeal of your business.
I will share my lived experience of the exit journey, covering not just the mechanics of process, deal structures and exit options, but the emotional reality of selling a business. We'll explore how the journey can affect you personally as an owner, leader and individual - often in ways that you wouldn't expect.
This is an authentic, honest talk where I will address some of the major successes, but also things I would change or do differently a second time around.
We will explore reasons why many deals fail to complete, providing you with a tool box and battle plan to navigate the many pitfalls, pressures and risks. You will also receive access to our sale readiness tool, giving you focus areas tailored to your business.
You will leave the session ensuring you don't only know 'where' to start but are best placed to become one of the small number of successfully exited founders.
Session Sponsor:
-
Neil will use REC data, feedback from clients, economic analysis and tech trends to scope out a vision for the market of 2026-7. In this talk, he will look at what the emerging pressures on client business are and chart a path for recruiters to address those needs, leading to stronger margins and more sustainable businesses.
-
AI is not some future concept; it’s here. Candidates are applying to hundreds of jobs with a single click, and the market is demanding unprecedented speed. The gap between firms who embrace this new AI reality and those who cling to old playbooks is rapidly becoming unbridgeable. Join Bullhorn to see how you can seamlessly infuse AI into your workflows and create a more efficient, effective, and future-proof recruitment process that lets you rewrite the rules on what’s possible. In this session, you’ll learn: - How AI allows you to break chain of headcount to growth. - How our customers are utilizing Bullhorn Amplify to make more placements from their existing database. - How AI screening is tackling mass applications and fake candidates, whilst giving every candidate a fair chance in the process.
-
Together we will answer the burning question: “What does it actually take to scale a recruiter to £1 million in billings using AI- not in theory, but in day-to-day practice”. Expect a lively and honest debate, with real examples, tough questions, and a practical roadmap for transforming an average desk into a million-pound desk in 2026 by combining: old school hustle, new school automation and AI and tech powered precision. By the end, you will be able to walk away with clarity on what to stop doing, what to double down on, and how to use AI and tech properly so it acts as the multiplier that makes a £1m desk not just possible - but repeatable. One not to be missed!
-
It's a race to win new clients. In this talk, we'll talk about BD habits of winning recruiters, traits of teams that struggle to win, and cover off key signals, triggers and strategies to help your agency close more opportunities this year.
-
UPDATE We have been saying "the market is tough" for almost 2 years but it doesn't seem to help. It isn't just that the economic landscape is bleak, there is something awry with OUR market. Recruitment has never felt more broken. We spend circa 90,000 hours in paid employment over the course of our lives. The average person changes job around 5-7 times in their careers and almost 70% of candidates trust recruiters to find them a job, and a further 70% of clients trust recruiters to find them a good candidate... So what is going on? Why are things so tough at the moment? We will explore why the breakdown in communication has left us all feeling a little broken ourselves and what we can do to improve the state of play and, per chance, give our industry a better reputation. We are change makers, game makers, career builders. Somehow we have become a stuck cog in a broken wheel. Let's see if we can change that.
-
Can AI and digital workers really replace headcount-led scale?
This talk explores how UK recruitment firms can take advantage of a recovering market while operating under continued margin pressure. Drawing on industry data and real operational patterns, this session examines why traditional headcount-led growth (particularly across middle and back-office functions) is no longer sustainable, and what replaces it.Through practical examples, we’ll show how AI and automation reduce reliance on manual processes, handoffs, and human bottlenecks in operations, compliance, and delivery. The result is increased capacity and resilience without increasing headcount.
Session Sponsor:
-
Traditional contingency and percentage-based fee models are no longer delivering the predictability, margins, or client commitment many recruitment agencies rely on. In this session, we explore why these models are failing — and what agencies actually face when they try to move away from them. Drawing on real-world experience transitioning from contingency into fixed-fee, staged and retained work, this session looks honestly at what works, what doesn’t, and the mistakes that commonly stall progress. We’ll cover how to avoid the grey zone between contingency and retained, how to handle pricing and salary pushback, and what needs to change in delivery, client behaviour and team mindset to make alternative models sustainable. Attendees will leave with a clearer way to assess their current commercial model, practical language for client conversations, and realistic next steps towards more predictable revenue and stronger client relationships in a changing recruitment market.
-
Recruitment has fundamentally changed. Your tools need to keep up, or your team will go rogue on ChatGPT. Introducing Access Evo, the AI recruitment platform with fully-integrated modules to help you attract, manage, onboard and pay your workers - all from one connected secure ecosystem. Our pace of innovation means we’ll be revealing new features and products at the show - including Navigator for instant one-click answers! Join us for an impactful presentation packed with ways to enhance your agency’s operational efficiency, improve your candidate and client experience, and make faster placements. Key Highlights: Smart Workflows: Learn how Access Evo automates routine tasks, unlocking your database and freeing up time for meaningful interactions that drive stronger engagement and placements. Smarter Lead Generation: Discover how Access Attract Evo and Outreach (NEW!) help attract the right audiences using intelligent marketing and data‑driven insights turning interest into action and eliminating wasted spend Building High‑Performing Teams: See how Access Evo improves collaboration, recognises success and delivers personalised learning experiences that develop skills, boost morale and drive continuous improvement. Harness the best of recruitment innovation for stand-out success in 2026
Session Sponsor
-
Join world renowned speaker Brad Shackleton (‘Motivational Sales & Leadership Coach’) for a 30 minute high energy practical and “fully interactive” motivational session on what business owners, sales leaders, and recruiters can do to immediately improve your ‘Business Development Sales Performance’, ‘Sales Pitch & Proposition’, ‘Market Focus & Profitability’, and your ‘Outbound Sales Activity’ in order to win new clients & business opportunities for increased fees, billings, & business profitability in 2026! If you truly want to win new business to dramatically increase your fee generation & personal income in 2026 then this is the talk for you! Be prepared to be engaged and entertained from start to finish.
-
Recruitment is at a crossroads. AI is no longer a future trend, it is actively reshaping the agency operating model. Those that adapt will gain speed, scale, and relevance. Those that don’t will be left behind as the market consolidates.
In this session, we'll dive into the concept of AI transformation, and how to get it right. We cut through the noise to focus on what matters most: where AI creates real value, where human judgment is non-negotiable, and how to adopt AI in a way that sets you up for success in 2026 and beyond.
Session Sponsor:
-
Join us for an honest and insightful Fireside Chat with Theo Paphitis, one of the UK’s most respected entrepreneurs and former Dragon on BBC’s Dragons’ Den. Theo will speak candidly about leadership, growth, and what it really takes to build a business that lasts.
Drawing on decades of experience turning around underperforming companies, Theo will share practical lessons on mindset, decision-making, and staying competitive in fast-moving markets — insights that are highly relevant to recruitment agency leaders navigating change, scale, and long-term success.
-
In this session, we uncover why recruiters so often abandon their own ATS — and what that really costs in speed, placements, and revenue. We’ll show how messy, outdated data slows teams down, drives them back to LinkedIn, and silently kills opportunities. Why do so many recruiters still start on LinkedIn — even though their ATS should be their most valuable asset?
In this session, we dive into one of the most common (and costly) challenges recruitment agencies face today: messy, outdated, and under-used ATS data. We’ll unpack how poor data quality silently slows down placements, increases time-to-fill, weakens client relationships, and pushes recruiters away from their own systems.
Through concrete, real-world examples, you’ll discover how automatic data cleaning, enrichment, and real-time signals can fundamentally change the way agencies work with their ATS. You’ll see how these approaches restore trust in data, surface hidden opportunities, and turn an existing ATS into a true commercial engine — faster, smarter, and aligned with how recruiters actually operate.
Finally, we’ll show how daidalo makes this possible in practice: working quietly in the background of your existing tech stack to continuously clean, enrich, and activate your ATS data. You’ll see how agencies use daidalo to move from static databases to living systems that automatically stay up to date, generate commercial signals, and support recruiters without changing how they work.Session sponsor:
Speakers
-
From day-1 unfair dismissal rights, to umbrella company joint and several liability, the legal landscape is set to change significantly over the next 12-18 months. Hear the latest developments and tips on how to prepare. Recruitment and employment lawyer, Hannah Morrison, will: provide an update on the Employment Rights Bill and the latest recruitment industry consultations; highlight the upcoming regulatory changes which need to be on your radar, including the introduction of the Fair Work Agency; discuss umbrella companies in the supply chain and the steps agencies can take to reduce the risk of joint and several liability; and provide tips about how to manage the changes within your own business and the wider supply chain.
-
Recruitment firms generate huge amounts of insight through conversations, but most of it never makes it into systems in a usable way. This session explores how conversational memory strengthens CRMs, improves recruiter effectiveness, and preserves hard-won knowledge as teams scale.
Session Sponsor:
-
Business development has become the biggest gap inside recruitment agencies - not because the market is tougher, but because consultants are approaching BD in all the wrong ways. In this session, Kate O’Neill will break down the real reasons consultants struggle to win new clients, from reactive habits and poor planning through to a lack of strategic thinking and inconsistent outreach. You’ll learn what actually turns consultants - whether they're rookies or experienced - into steady billers, stop the firefighting, and build a pipeline that actually converts. Expect a no bulls**t talk with proven, repeatable strategies you can implement the moment you’re back in the office.
-
Sponsored
What do you get when you bring one recruitment guru and two AI-enabled recruitment agencies to the stage? An honest conversation about what AI really changes once the admin disappears. In this candid fireside chat, Angela Cripps (MD, Recruiting Gym) is joined by two JobAdder customers who are actively using AI in their day-to-day recruitment operations. Together, they’ll explore how AI is being used in practice, what challenges it’s solved, what new questions it’s raised, and how agencies are operating differently as a result. This isn’t about hype or future promises. It’s about real workflows, real results, and what happens after you get time back: how agencies reinvest it, how roles evolve, and how AI is reshaping productivity, performance, and growth. If you’re already experimenting with AI, or wondering what to do once you start, this session will give you a grounded, practical perspective from agencies already living it.
Session sponsor:
-
This session breaks down what recruitment needs to look like in 2026 to stay credible, competitive, and valued by clients. Ameera shares practical, real-world methods for improving shortlist accuracy, interviewing candidates beyond the surface, and building trust with senior stakeholders. Drawing on experience working across the UK, Saudi Arabia, UAE, and Egypt, she explains how agencies can adapt to fast-changing markets, differentiate themselves from larger firms, and deliver work that genuinely meets client expectations.
-
If you work in executive search, your internal database is your most valuable asset—but it is likely decaying faster than you realise. With B2B contact data losing up to 25% accuracy annually, search firms are facing a quiet crisis of missed candidates, wasted consultant time, and significant lost revenue.
Join Jason Starr, CEO of Ikiru People Ltd, for an insightful session that explores the financial and operational impact of stale CRM data. Jason will dive into the latest CEO turnover statistics and recruiter behaviour shifts that are making traditional databases obsolete. More importantly, he will demonstrate how Data Enrichment and Data Science can transform legacy database records into a high-performance engine for candidate sourcing. You will learn about: - The True Financial Burden: Understanding why stale data can cost firms between thousands per consultant every year. - The Limits of Public Data: Why relying solely on LinkedIn and other public platforms leads to incomplete context and sourcing risks. - The Enrichment Solution: How to bridge the gap between legacy CRM data and the live web to achieve over 80% data accuracy. - Driving User Adoption: Strategies to integrate enriched data directly into recruiter workflows via browser extensions and AI-driven tools.
Don't let data decay undermine your firm's competitive edge. Learn how to reclaim the value of your talent database and drive better outcomes for your clients.
Session Sponsor:
)
Speakers
-
Leadership is the true driver of business transformation. In this session, Julie explores how strong leadership shapes vision, creates direction, and empowers people to deliver meaningful change. Drawing on her experience across recruitment, offshoring, and organisational growth, she shares real insights into what successful companies consistently do right and what holds others back. Leaders at every level will leave with practical ways to inspire teams, create strategies to harness technology , and accelerate transformation.
-
In a world where AI is reshaping every role, traditional job titles are losing relevance. This session explores how shifting from “headcount” to “skill count” helps organisations hire smarter, faster, and more fairly. You’ll learn how skills-based hiring boosts innovation, widens your talent pool, and gives companies a competitive edge. Discover practical ways to identify, evaluate, and mobilise capabilities - so you can recruit for potential, not pedigree.
-
Recruitment agencies engage thousands of candidates every year yet 99% never generate revenue. In this session, Symon Hughes, Founder of Propulsion.life and former Director of Talent Acquisition at Disney EMEA, reveals how to turn candidate overflow into a powerful commercial asset. Drawing on real data and case studies, he shows how agencies can monetise unplaced candidates ethically through content, community, and care creating new income streams, stronger brands, and loyal future clients in a crowded market.
-
Recruiterflow is an AI first operating system to help you grow your search and recruiting business.
Session sponsor:
-
When most recruitment leaders hear the word outsourcing, they think “lower cost.” But that mindset is outdated. Outsourcing, when done strategically, isn’t about replacing teams it’s about re-engineering how your business runs. The best firms use it to: systemise their delivery process, clear workflows, ownership, and accountability; standardise operations so clients get a consistent experience, regardless of who’s delivering; free up their senior recruiters to focus on client growth, relationship management, and revenue, not admin; add capacity instantly, scaling research, sourcing, marketing, or ops functions without adding local headcount; and create visibility through structure, better reporting, data tracking, and KPIs across global teams. What I want recruitment leaders to understand is that outsourcing is really about process optimisation. It forces you to define how your business actually works how a job moves from client brief to invoice. That clarity alone can be worth more than the cost savings. In this talk, I walk through: how to identify what to outsource vs. what to keep in-house; how to build clear, measurable processes that can be executed anywhere in the world; how to create accountability and communication between onshore and outsourced teams; and the cultural mindset shift required to make global delivery work. Because ultimately, outsourcing isn’t an operational decision, it’s a strategic leadership move. When you get the process right, you create a business that runs smoothly, scales easily, and delivers consistently with or without you in the room.
-
With major regulatory and compliance changes on the horizon, every organisation operating in the contingent labour market - recruitment agencies, MSPs, umbrellas, end-hirers, and contractors - faces heightened scrutiny and increased operational risk. Chris Bryce will deliver a clear, practical, and jargon-free guide to understanding those risks and preparing for what’s next. Drawing on his leadership of the UK’s most recognised compliance body for temporary labour, Chris will translate upcoming policy shifts into actionable steps that organisations can take now to protect themselves, their contractors, and their clients.
What the Session Will Cover: - The key risk areas most likely to impact agencies and labour supply chains in 2026 and beyond. - How to future-proof your compliance processes against heightened enforcement and regulatory change. - What “good” looks like - clear, real-world indicators agencies should demand from their supply-chain partners, - The pitfalls that expose agencies to financial, legal, and reputational harm - and how to avoid them. - Simple, practical steps every organisation can take immediately to strengthen transparency and reduce exposure. - How collaboration across the supply chain (agencies, umbrellas, and end-hirers) can significantly reduce risk for all parties. - What FCSA is seeing on the ground: emerging patterns, threats, and opportunities.
Key Takeaways for Delegates: - A clear understanding of the regulatory landscape ahead. - A checklist of compliance essentials to implement now. - Tools and processes to reduce risk throughout the supply chain. - Confidence to navigate the next 12–24 months safely and strategically.Session Sponsor:
Speakers
-
Want to know if your agency is genuinely performing well? Our quarterly performance reports have become some of the most downloaded resources in the sector. In this session, Marie shares the latest insight drawn from real financial results across a broad cross-section of UK recruitment agencies. She will unpack what the data is telling us about market direction, the performance patterns that separate high-profit firms from the rest, and the few commercial ratios that most reliably drive profit and value. Attendees will receive a copy of the latest report to compare their own figures and focus on the changes that make the biggest difference.
-
It strips away hype and vendor bias to show, in plain language, a phased approach that you can use to easily start and scale up in the USA whilst minimizing risk and maximizing bottom line profitability.
-
The recruitment landscape demands efficiency, yet traditional BD methods - cold calls and database reliance - remain highly effort-intensive. This session addresses this critical challenge by providing the strategy to establish a personal brand that serves as your most stable, predictable, and revenue-generating business asset.
This talk is a crucial roadmap for building a predictable pipeline that doesn’t rely on cold outreach. Courteney will demonstrate the strategic shift required to establish complete ownership over your market visibility and consistent placement success.
Learn how use your personal brand to: Generate More Business: Build a LinkedIn presence that attracts high-value, pre-qualified leads, ensuring your BD focus is on closing, not cold-starting. Build Predictable Pipeline: Contrast the limited, high-effort traditional BD methods with the leverage of your personal brand. There's a limited number of people you can call in a day, but how many people could your LinkedIn posts reach? Beat Competitors: Convert your market authority into the power to demand exclusive and higher-margin contracts. You get the roles first because clients view you as a strategic consultant, not a vendor.
Walk away with a unique framework for building a high-impact brand that guarantees market control and consistent business growth.
-
When hiring slows, staffing firms can no longer rely on volume to win. This session breaks down the three fundamentals that decide performance in turbulent markets: candidates, clients, and recruiters.
Drawing from real agency workflows and market behaviour, the talk focuses on where fundamentals quietly break and how strong systems help teams stay consistent. Attendees will leave with practical ways to strengthen their foundation without adding complexity.
Session Sponsor:
-
This session will equip business leaders with practical tools and mindset shifts to recruit more effectively – moving away from the “perfect candidate” mindset and towards hiring for attitude, potential, and cultural fit.
-
Recruitment runs on conversations—but too much of the value in those conversations is still lost to manual notes, admin work, and after-the-fact analysis.
In this session, we’ll explore how recruitment agencies are using AI built directly into everyday calls to improve recruiter productivity and scale output without burning out teams. You’ll learn how Dialpad's real-time intelligence, automated summaries, and AI-driven workflows help recruiters spend less time on admin and more time placing candidates—while giving leaders clearer visibility into what’s actually driving results.
Attendees will leave with practical takeaways on how AI can support recruiters in the flow of work today, and what to look for when evaluating AI tools for measurable impact.Session Sponsor:
-
The recruitment sector is at a pivotal moment. Economic uncertainty, rapid technological advancements, and evolving workforce expectations have created both challenges and opportunities. Sam will share how recruitment businesses are adapting and how you can position your business for long-term success by embracing transformation, diversification, and resilience.
-
Can AI and digital workers really replace headcount-led scale?
This talk explores how UK recruitment firms can take advantage of a recovering market while operating under continued margin pressure. Drawing on industry data and real operational patterns, this session examines why traditional headcount-led growth (particularly across middle and back-office functions) is no longer sustainable, and what replaces it. Through practical examples, we’ll show how AI and automation reduce reliance on manual processes, handoffs, and human bottlenecks in operations, compliance, and delivery. The result is increased capacity and resilience without increasing headcount.
Session Sponsor:
-
AI is rapidly transforming the recruitment industry, but the real advantage goes to teams who learn to apply it strategically. In this talk, we’ll cover how AI can unlock significant internal efficiencies, support scalable business development, and generate powerful market insights.
-
Your audience’s attention span is shrinking, but your marketing doesn’t have to. In this practical session, we’ll unpack the key shifts shaping the attention economy and what they mean for recruiters. From positioning to storytelling to frequency, you’ll walk away with a clear framework to stay visible, memorable and commercially relevant, without burning out or blending in.Speakers
-
Discover how AI is transforming the traditional resourcer role and freeing recruiters to focus on what truly drives revenue: high-value business development. This panel explores what AI can automate today, how recruiters can reinvest reclaimed time into stronger client relationships, and the new skills consultants need to thrive in an AI-enabled desk. Perfect for leaders and trainers looking to boost productivity and elevate BD performance across their teams.Chairperson
-
The Top 5 Takeaways
Delegates will Learn: - Why recruitment cashflow and payroll risk are now inseparable. - How backend system fragmentation quietly creates risk and inefficiency. - Why modern agencies are treating funding and payroll as one integrated decision. - How integration unlocks faster growth without increasing overhead or exposure. - A practical framework to assess whether your payroll and funding stack is fit for purpose.
Session Sponsor:
Sponsored by:Apositive
-
Join Claudine Collins for an engaging Fireside Chat exploring leadership, talent, and decision-making at the highest level. Drawing on her experience as an interviewer and senior advisor on BBC’s The Apprentice, as well as her career working with global brands, Claudine brings a rare, behind-the-scenes perspective on how real business leaders assess people.
This session will dive into how to identify true capability beyond the CV — including judgement, credibility, and the ability to perform under pressure. Claudine will share practical insights into spotting potential, avoiding common hiring mistakes, and building teams that consistently deliver results.
Highly relevant for recruitment agency owners, leaders, and anyone responsible for hiring and developing talent, this is a practical, real-world conversation packed with takeaways you can apply immediately in your business.
-
In an industry built on performance, pressure and constantly shifting targets, recruitment leaders are facing a new challenge: keeping their best people. In this live panel discussion, Sunjay Vyas, host of the wellbeing-focused podcast Let’s Talk Bro and a video-podcast producer working closely with recruitment businesses, brings together expert voices to explore the link between mental wellbeing, culture and long-term retention. Drawing on candid conversations from the podcast and real insights from inside high-growth recruitment teams, Sunjay leads an open, stigma-free discussion on what recruiters need today to stay resilient, motivated and supported. This session goes beyond surface-level wellness initiatives. It reveals the cultural and behavioural shifts that genuinely move the needle - reducing burnout, improving performance, and building teams that stay. Inclusive, practical and rooted in real stories, this panel gives agency owners and leaders immediate, actionable strategies to create a thriving environment where people feel valued, understood, and empowered to do their best work. Sunjay’s facilitation style is warm, relatable and refreshingly honest - making space for the conversations that truly matter in a modern recruitment business.
-
Sam Cox is Commercial Director at Qdos, where he leads on commercial strategy and the development of specialist insurance products for contractors, recruiters, and umbrella companies. With nearly 20 years in the sector and Chartered Insurance Institute status, Sam is a recognised speaker on insurance, IR35, and risk management in the contingent labour market.Speakers
-
Getting Umbrella Company Joint & Several Liability Right: What Safe Looks Like for Agencies and MSPs
From April 2026, Joint and Several Liability introduces a strict liability regime across the temporary labour supply chain. For recruitment agencies and MSPs, this marks a real shift in risk. When something goes wrong, intent, distance, and historic due diligence will no longer protect the business. If non-compliance exists in the supply chain, liability can sit with you.
This session is designed to cut through the noise and focuses on what safe actually looks like in practice. It explains why agencies and MSPs are now central to enforcement, how responsibility is assessed and why relying on due diligence or standard accreditation is no longer enough.
The session is deliberately practical. It looks at what agencies and MSPs need to change, how supplier relationships must evolve, and what meaningful oversight looks like on an ongoing basis. Attendees will come away knowing how to take control of risk rather than rely on assumptions, while building stronger trust with their clients.
This is not about fear. It is about being prepared. Agencies that get this right will be better protected, more credible, and better placed to retain existing business and win new work in an environment where safe is becoming a commercial requirement.
Sponsored by:Saferec
-
The reality of the new norm has set in. A new world for the recruitment industry. A new way to build and grow and generate revenue and profit. It’s different and it is full of new opportunity. We have done the thinking. We have done the research. We have even started to implement some new ways of working. Now, it’s time to accelerate. This fast paced, practical session is about exactly that. Acceleration and Velocity. About building on the new operating models, the sales engines, and the business structures we were developing in 2025 and shifting our businesses up 3 or 4 gears. There is no time to stand still waiting for the market to dictate what’s next. There is only time to accelerate.
-
From AI-driven sourcing platforms to groundbreaking automation tools, this live competition will see start-ups pitch their solutions to a panel of industry experts and a live audience of recruitment leaders hungry for the next big thing. This year, the feature is organised in association with Baxfield, headed by founding partner Kalpesh Baxi. With over 25 years’ experience working with start-ups, high-growth businesses, and enterprise-level organisations, Kalpesh brings unparalleled expertise and a network that spans sales, legal, finance, HR, marketing, and operations.Speakers
-
Thinking about launching your own agency? Ready to scale? Exploring the Global Market? Come and hear from recruiters who’ve done it - and are doing it now. Hosted by Andy Dunne & Simon Bliss, this session delivers practical strategies, growth lessons, and interviews three TEAM Members who’ll share their successes, mistakes, and proven growth tactics.Chairperson
-
UK recruitment agencies face a perfect storm in 2026: rising employment costs from increased National Insurance contributions, persistent skills shortages, and tighter margins. Yet some agencies are growing aggressively while others stagnate. What's their secret?
In this session I will reveal how forward-thinking recruitment businesses are solving the capacity/cost equation by strategically integrating South African talent into their operations. You'll discover the real numbers behind outsourcing, understand why South Africa has become the talent solution of choice, and learn a proven framework for scaling without proportionally scaling costs. You'll leave with: - A clear cost-benefit analysis model you can apply to your own business. - Three specific roles you should consider outsourcing first (and why). - A risk mitigation checklist to avoid common outsourcing pitfalls. - A practical self-assessment tool to evaluate if your agency is ready to scale this way
This isn't about offshoring to cut corners, it's about strategic talent deployment to unlock growth that traditional hiring models can't support.
Session Sponsor:
Sponsored by:Infinity Staff Global
-
In a world where AI overviews and zero-click search results are becoming the norm, the question isn’t just how does SEO impact my brand? It’s how does your entire online presence (your website, social media, blogs, email campaigns, personal brands, etc.) work together to shape your brand perception? AI now drives the decisions of many before they even click on your site. And if your content isn’t intentional, consistent, and built to be AI-friendly, you risk being overlooked before the conversation even starts. In this session, we’ll explore how brand messaging across every digital touchpoint can help build brand authority and influence AI’s perception of your agency. It's time to prioritise the intentionality of what you're putting online.
-
Alex Moore will be hosting a panel of leading industry experts, to discuss the evolving compliance and legislation changes within the recruitment, contracting and umbrella sector. From the imminent umbrella legislation to the Employment Rights Bill, they’ll discuss how the recruitment sector is reacting right now and what other risks you need to consider over the next 12 months to protect your business.Chairperson
-
Lessons from a lifetime of Leadership mistakes The session on Day 2 builds on the material delivered in Greg’s Day 1 session. However, it focusses on management and leadership lessons, and stands alone. There is no requirement to have attended Part 1. Greg Savage has had considerable success over a 5-decade career in recruitment, having owned and built three companies that reached over $100 million in revenue. Managing and leading are particularly challenging, and you will screw up. However, Greg says your failures do not define you. How you respond does. The narrative draws on a lifetime of personal errors, mistakes, misjudgements and misaligned attitudes. Touching broadly on the recruitment and career errors covered in Part 1, this session focuses on mistakes and learnings as a manager, leader, business owner, and Advisor. Greg shows us that the secret sauce is developing self-awareness and a determination not to blame luck, ‘the market’ or other people. In work, business and life, Greg illustrates through his blunders with all aspects of leadership, including people, hiring, performance management, metrics and KPIs, finances, strategy, team building, technology, and much more, that it’s what you have done or not done that dictates the outcome. All attendees will gain tremendous value by looking at what he got wrong and how he improved over time.
-
AI is everywhere, but most recruitment agencies still aren’t seeing consistent time savings or better outcomes — because the missing piece isn’t the tool, it’s the workflow. This session breaks down a practical, recruiter-tested playbook for using tools like ChatGPT/Claude in day-to-day delivery: faster intake, better outreach personalisation, improved screening and shortlisting support, cleaner candidate submissions, and more consistent client updates. You’ll see where AI genuinely helps, where it creates risk, and how to put simple quality controls in place so outputs stay accurate, compliant, and on-brand.
Key takeaways for delegates: - High-impact AI use cases across the recruitment lifecycle (candidate + client side). - A repeatable workflow model teams can standardise: brief → draft → refine → QC. - Prompt patterns that reliably improve quality (tone, structure, constraints, red flags). - How to reduce admin without losing the human touch (and what should remain human-led). - A practical “safe use” checklist: confidentiality, hallucinations, bias, and data handling.
At the end, I’ll share how agencies can join a practitioner community to swap workflows and help shape what “AI-native recruitment operations” looks like in practice
Session Sponsor:
Sponsored by:AiR CRM
