Reputation reputation reputation

In an era where some recruitment firms still struggle to be seen as the professional advisers they are – how can thought leadership turn you from a recruiter who puts a bum on a seat, to a trusted adviser that clients and candidates see as a go-to-firm?

Sales Explosion – Mastering the Basics

If you are wanting a Sales Explosion, then there are no easy or quick wins. Hard work, effort and discipline will be what get you there. In this talk Alex will give you a blueprint for achieving a Sales Explosions in your business, as well as help you understand how to pick your market, pick your clients, get more from candidate relationships and build a flow of vacancies that allows you to choose who you work with.

Candidate to Cash: Technology is Key to Achieving Transformational Growth

In today’s increasingly competitive and fast-moving market, recruitment businesses are understandably paying close attention to how they can improve their candidate attraction, placement and on-boarding processes and overcome talent shortages. To achieve real transformational growth, businesses need to look at how they can streamline operations, control costs and operate more efficiently across their complete business – from candidate attraction to cash collection.

Business Planning for Success – Taking Back Control

We know that consistency in performance is something that eludes the majority of consultants, and it’s not always about just having length of experience. Angela will take you through business planning that focuses consultants on understanding their own strengths and weaknesses, so they can take back control of what they do on a day to day basis. Apply a proactive approach in 2020, rather than always reacting to either clients or candidates demands.

AI: Now Your Entire Team Knows More Than Your Most Experienced Recruiter

Bringing people and jobs together is about understanding the unique needs of candidates and businesses in diverse, rapidly evolving industries.

However, maintaining the knowledge required to place high volumes of the best candidates as quickly as possible is no easy feat, especially when staffing agencies face pressure on margins, high turnover and fierce competition.

In this talk you’ll discover how Deep Learning and Neural Networks help build, sustain and improve the knowledge and tools that allow recruiters of all levels to understand and connect people and jobs and make more and better placements, faster.

Employment & Recruitment Law Update

Paul will bring you up to date with recent legislative changes and developments in case law, to make sure you don’t fall foul of the rules that encompass the recruitment process and running a successful agency.

You’ll have access to the latest legal and compliance content so you can spend your time more effectively growing your business.

Winning New Business in 2020!

What will it take to become a ‘Sales Champion’ and the ‘Go-To-Recruiter’ in your industry in 2020?

In this energising, interactive, and highly entertaining session former ‘Million Pound Biller’ Brad Shackleton will discuss the mindset, skillset, knowledge, and action required to dominate your markets this year and next.

Be prepared to be engaged and entertained from start to finish!

Transforming How You Pay Your Staff

Traditionally staff are paid monthly in arrears through BACS or sometimes weekly depending on the industry. Payroll staff have limited time for making changes and add little value to the business as they are increasingly burdened with more and more regulation.  And generally, businesses are reluctant to invest in this part of the company.

Meanwhile the cost of recruiting and retaining staff is ever increasing. Disruption in the banking industry is now spreading to payments and the wider uptake of APIs, driven by Open Banking legislation is now opening up new possibilities to transform the way payroll is run in relation to paying staff.

Companies can now use technology to use payroll to increase staff retention and loyalty without incremental cost by:

• paying more frequently
• offering pay on demand options
• using alternative providers of payment services
• integrating their platforms into banking service providers
• reducing the manual time spent on payroll processes allowing increased time for value adding activities
• eliminating payroll errors through automation and systems integration

Market Change & Whatever a Recruiter Needs to do to Survive, & Then Thrive

In such times of uncertainty and changing landscapes, Kevin will highlight the opportunities for fast and successful growth as well as the pitfalls to avoid in the next 12 months.

Make the 4 Hour Week Work for You!

This presentation is based on Tim Ferris’ 4 hour work week. It demonstrates how Charlotte & Dualta have implemented this into their business and how you can use it to escape the 9 to 5. The presentation will focus on delegation, by using virtual assistants and how this can result in more effective time managing your business.

Recruitment Technology 2020 & the Rise of the Machines

Lisa will be looking at the core business concepts of growth, development, innovation and change which are vital for recruitment leaders as we transition into the next decade. At the Recruitment Agency Expo 2020, we will explore elements such as adaption and adoption of strategic innovation – the new processes, techniques and technologies that will provide the advantage at home, and internationally.

Compliance as a Winning Tool

Recruitment businesses and their clients could be forgiven for not prioritising compliance, but it’s time that changed. The recruitment sector is seeing an ever-increasing burden of regulation and the government is looking to place more and more responsibility on end-clients to ensure that their supply chain is ethical. The smartest recruitment businesses are already seizing this as an opportunity to demonstrate real value to clients as they provide a much-needed service to minimise their risk. Join Julia as she discusses IR35 and off-payroll reforms, how to spot a dubious “solution”, managing your supply chain and Key Information Documents.

#InspireRecruitment: 5 Inspirational Stories for Recruitment Leaders

Closing day 1 with a bang, we’re welcoming 5 inspirational story tellers to the stage. Each expert will have just 5 minutes and 20 slides to share, inform and inspire you with their experience and learning. Focused on delivering a key strategy, practical tips and fundamental frameworks, each speaker will tell their story in just 5 minutes. Hold on to your seats, this is fast and fantastic learning, TED style.

Your People Are Key To Your Growth Strategy

With a variety of generations in the workplace – and an ever-evolving recruitment sector, how can you ensure that your recruitment organisation remains a relevant destination for talent? Join Ann in our opening keynote to hear an unmissable overview of the industry and critical strategic innovation strategies that you will want to apply to your business as soon as possible.

How to Become a Brand-Led Recruitment Business

The recruitment industry is increasingly driven by brands and marketing rather than sales teams, but most recruitment marketers operate on small budgets without C-Suite backing or sales team involvement.

How can your brand stand out from the 3,000 new recruitment companies launched every year in London alone? Here’s how recruitment marketing teams of any size can:

• Bring in new clients from marketing activities
• Work better with sales teams to generate and nurture leads into new revenue
• Track and measure ROI

How to Tap into Your Most Powerful Asset: The Mind Machine

During this session Nicky will share techniques from the world of quantum physics that have helped her and many of her clients to create transformational and magical results in their business and life.

If like most recruitment business owners, you live in a world of stress, anxiety, worry, burnout, uncertainty, frustration and lack of: consistent placements, control, clients, good people – then this session could be a life changer!

Engaging Candidates In A Transparent World

Join author of The Robot-Proof Recruiter and candidate engagement authority, Katrina Collier as she addresses the impact of search engines and why transparency is causing an increase in candidate ghosting. Hear why all the sourcing tools in the world doesn’t guarantee that someone will answer and how to present yourself online, so you look worthy of someone’s time and deserving of a response.

Katrina will be giving away signed copies of her book too – so definitely not a session to miss!

The Power of I

There is much talk of unconscious bias in businesses right now. And while that’s real, is it a potential excuse for hurtful language and behaviour? Through education, ‘safe space’ conversations and practice we can move to a world where conscious inclusion resides, and businesses can truly leverage the potential of their people.

We copy what we see every day.  So through spreading positivity at work, those that we engage with learn how to drive inclusion in everything they do.

This talk is authentic, immersive, engaging and action-focused. Not only is Jackie expertly placed to truly speak from the heart on this topic, but her extensive professional career in recruitment leadership gives her a deep understanding of the way in which workforce needs are changing.

Organisations possessing strong values that they truly live and breathe through their language and behaviours are those who attract, engage and retain the best people. We all have an innate need to feel safe, to feel like we belong and to feel valued for our contribution. We all have the power to make that happen. And when we do, the return on that investment is priceless.

Doing Deals & Getting Paid

Everybody has deals that drop, clients that pay late or not at all and then there’s the host of clients that attempt to dodge fees through the backdoor. Tough spot, particularly if it’s a fee with a client you want to keep working with! Join recruiter-turned solicitor Barry Cullen for his must-hear top plays on something every recruiter needs to know: HOW TO GET PAID!

Recruitment Has Entered a New Era, Don’t Get Left Behind

The industry has moved through 360 degrees and we are now in a world digitally driven by personalisation, relationships and trust. Those that focus on transactions will not survive in this new era. That said, recruiters are spending up to 80% of their time on manual processes. Join Ben as he provides a roadmap to automation success and effective recruitment that will help you grow and scale your business.

How to Save Time & Generate More Leads Using Big Data & Marketing Automation

Most recruitment companies are doing some kind of marketing, whether that’s putting posts on social media, making branded job graphics, creating content or (if you’re really lucky) getting consultants to write articles and send out branded emails.

This is all fantastic, but if you’re sat there thinking, “What’s next?”… Harriet has three words: Data. Personalisation. Automation. In this session you’ll learn how to take your marketing from promotion to conversion, why you should be using marketing to collect data and, in a post-GDPR world, how to use your website and CRM to drive personalised conversations with your clients and candidates to increase revenue.

Whether you’re just starting out in marketing or you’ve got it sussed, Harriet will be showing you how you can deliver the numbers, whilst still being creative with your brand.

How Platform Technology is Turning the World of Temp Recruitment on its Head

High volume shift management is hard to do without tech, but most solutions today rely on siloed spreadsheets, or run on systems that look & feel a decade behind. But workers’ take-up of smartphones and IT depts’ increasing confidence with SaaS (Software as a Service) are now allowing end-hirers to run systems that connect directly with their temp suppliers and their workers, improving efficiency and offering real-time spend data.

Building on this foundation, next-generation tech will harness machine learning to optimise workforce planning across perms, temps and talent pools, and dynamically manage the recruitment pipeline.

Total Talent Management: Is 1 Unified Talent Strategy for You?

The increase in contingent workforces and the accompanying compliance and risk management protocols surrounding them is leading many HR and procurement professionals to consider whether a total talent management (TTM) strategy might be right for them.

Leadership People Strategy

You may be great at recruiting for your clients, but is your business is thriving? Should you focus on retaining your own talent?

Your business could be so much more successful with a clear People Strategy, that leverages fantastic leadership and a high-performance culture, where your team are motivated and committed.

No business is ever too small to have a clear people strategy to increase the performance and retention of your team.

Join Karen who, as well as running her own HR Company, has also supported companies of varying sizes to increase the performance of their own businesses through their people, with amazing results and huge successes.

How To Attract Diverse Candidates Through Flexible Hiring

Flexible working is increasingly important as a consideration for candidates when looking to move jobs or progress within an organisation. 87% of employees either work flexibly already or wish they could, and it’s considered more important than salary by some.

For some groups of people, the ability to work flexibly is critical. Many women, older workers, single parents and people with disabilities or mental health issues can only work if they can find a part-time or flexible role. But there’s a massive gap between supply and demand, with only 15% of jobs advertised as having flexible options.

Employers offering quality flexible jobs can tackle recruitment and skills problems by encouraging applications from a more diverse pool of talent pool. Learn more about the business benefits of flexible working and how to embed flexible hiring into your recruitment process to address talent attraction challenges.

Human Algorithms

Gut feel will save recruiting. Recruiting is a sales business of magic formulas, control and manipulation. Or is it? In this session Boorman looks at the advent of recruitment automation and the changing workflow. The new way of sales and why the old models belong in a museum. Hold on to your hats. It will be controversial.

The Human Cloud

Undoubtedly a polarising subject, it comes as no surprise that technological advancements, globalisation and the human cloud is radicalising how we work, and how we hire.

The rise in digital processes such as automation and artificial intelligence (AI) is enabling how, where and when we work, shaped around more modern attitudes relating to work-life balance.

We’re seeing in the hospitality space, which has always been more traditional in its recruitment strategy, that many are quickly adopting disruptive technology enabled staffing businesses because of the mutual benefits it presents to clients and candidates alike.

This shift to the world of work is quickly diminishing the place for traditional recruitment, and it’s becoming crucial for organisations to look to new staffing models in order to acquire talent they need to make their businesses thrive.

The way forward is to embrace the fastest-growing segment of today’s technology-fuelled gig economy, the Human Cloud.

How to Master the 7 Most Effective Behaviours of Inspirational Leaders

In 7 steps discover how you can develop the techniques of inspirational leaders. Behaviours to enable your people to reach their goals can be achieved by consistent and positive learned skills and patterns. Great leaders are not born, they evolve through the mastery of people management skills and the vision to detect changing markets and the courage to grasp new opportunities.

Innovate Your Recruitment Marketing Strategy

Although digital technology is now widely available in the recruitment sector, there is still some way to go to ensure that tech innovation is understood and embraced to help achieve success. This session will deliver all you need to navigate through the tech offerings, enable you to optimise your comms and commitment to quality experiences.

Recruitment – A Targeted Sector for Modern Slavery

A brief and insightful look at what modern slavery looks like in the UK, today. The recruitment sector is being targeted by traffickers in the UK as an easy route into legitimate businesses for victims of modern slavery. The presentation will look at case studies that highlight this and how recruiters and HR professionals can protect themselves against the risk and how to spot the signs.

Moving Up the Value Chain

Despite Brexit uncertainty and record unemployment, the recruitment industry is as buoyant as ever. The sector is on a growth curve and shows little signs of slowing down. However, hand in hand with this progression, should be an increase in the value you’re delivering to clients. In this session, Ryan explains how you can move up the value chain, from contingent to a retained or exclusive model.

Marketing Your Agency – You Ask, We Answer

You’ve read the books, consumed the blogs, listened to the podcasts and attended the seminars – now it’s time to put it all together and get to work on implementing your digital marketing and social media strategy. However, you’ve now got more questions than you’ve ever had! This session will work through the questions asked on a regular basis. Some of these questions are back to basics, some are more advanced, join Christina as she walks you through building a practical marketing plan.

Mobile Recruiting in 2020 – The Best Way to Recruit Top Candidates

According to CareerBuilder, LinkedIn and countless other sources, 2020 is the year of mobile recruiting. Increasingly more candidates this year will be using their mobile devices to apply for jobs. This will make it critical for recruiters to come up with an action plan to recruit candidates using mobile devices. We’ll look at the big trends in mobile and more importantly, what you can and should be doing to attract, engage and convert job seekers through smartphones and other mobile devices.

Recruitment Evolution: The Future Is Now, Stand Out From The Crowd

The world of work is constantly evolving, talent shortages continue to grow. But what does this mean for businesses, employees, recruiters and government policy? In this opening presentation, REC Chief Executive, Neil Carberry will explore current and future trends in recruitment, provide insights into the next steps for the recruitment industry and for recruiters themselves. In an ever changing landscape across the recruitment industry and in the workplace, this session will identify how to ensure the sector, and your recruitment practice goes from strength to strength. Following on, Tom will explore how recruiters can drive the inclusion agenda and use this as a commercial differentiator to win more business.  This part of the presentation will draw on case studies from the REC’s good recruitment signatories to identify some of the key steps to take.  This session will cover:

• Developing a strategic approach to inclusion
• Building a strong brand – yours, your clients and your recruiters
• How to create internal buy-in to think inclusively
• Why you need to shake up your recruitment processes

Dare to Be Different & Stand Out from The Crowd!

Everyone looks the same, everyone sounds the same and everyone is complaining about the same challenges! But you can be different this is how the successful agencies cut through the noise and offer different solutions to their clients. Let’s fall in love your business again and escalate your brand to deliver profit.

Step Up Your Leadership Skills by Cultivating Positive Mental Health

Transform your professional success through a series of powerful mindset strategies that will help you to tap into next level leadership skills by activating your inner potential!

The Recruitment Ecosystem of Excellence

An insight into the ideal structure and strategy for fast-growth recruitment organisations to capitalise on the current markets. Using real life case studies and insights into some of the most successful recruitment organisations in the UK, this session will outline the key components of success for today’s recruitment businesses, giving attendees free access to a best in class model and toolkit.

After Offer Letter… Could A Focus On Onboarding Improve Your Hiring Success?

Your candidate has been selected and once an offer has been sent, what happens next? What kind of experience will your chosen candidate have? Onboarding is often the ‘forgotten’ element of a candidate journey, falling in between the gap of agency and Hiring Contact. In this session, Simon takes a look at how you can win the war on talent by offering a supportive, fast and streamlined onboarding process to help your business stand out in an extremely competitive market. Forget ‘broken’ onboarding processes and get your candidates into their roles sooner.

Recruitment Trends For 2020

Each year, CV-Library explores only the current trends that are shaping the industry as it is, but also the ones that are paving the way for the future. With this in mind, this session will draw upon extensive research to unveil what the latest trends look like.

A Guide to Mergers and Acquisitions, and Valuation in Recruitment

Many people speak of making acquisitions but in reality, only a very small proportion of businesses ever complete one. There may be a variety of reasons for this including:

• A lack of understanding of how acquisitions work
• Thinking that only substantial businesses can afford acquisitions
• Not knowing where to start

At some stage all business owners wonder about value. Some are focused on this from a very early stage, whilst the majority just run and build their business, assuming that this will automatically build value. This however is not always the case and this talk is aimed at demystifying acquisitions, considering value and understanding the prospective obstacles in selling.

Chatbots Are Dead?

Three years ago, we were told that chatbots will be the next big thing in recruitment.  But where are they and why aren’t recruiters using them more? In this presentation, Martin dives into the world of chatbots, their use in recruitment businesses, and how they deliver significant ROI. He will also cover the real death of the chatbot, and what comes next.

What Recruiters Need to Know About Social Media in 2020!

Cut through the noise on social media and make sure your recruitment agency stands out from the crowd! Make sure you’re delivering quality content that will engage your clients and candidates and most importantly – get you great results. Social media is always changing, so what worked last year won’t necessarily work now! Up to 70% of jobseekers actively use social media to help them find a new job, so you want to make sure your content is attracting the best talent to your agency. Find out how you can update your 2020 strategy to engage with customers, build communities and get great results.

The Future of Recruitment is Responsibility. Are you ready?

Transform your recruitment business to retain and attract clients. Responsible Recruitment aligns the candidate experience with commercial goals to achieve a win-win-win for recruiters, clients and workers. Sponsored by seven leading UK supermarkets, the Responsible Recruitment Toolkit supports recruiters to meet the standards increasingly demanded in global supply chains. Delivered by experts, this session will introduce the principles and business case for Responsible Recruitment in accessible and applicable terms.

Culture & Inclusive Growth Management

Growth is ultimately relative, but with more recruitment firms in the UK than ever before, all with varying aspirations of growth, being innovative, process driven and embedding technology into the business is integral in guarding against the future pains of growth. Success could well be determined by a company’s ability to stabilize itself whilst it tries to spread resources thinner across its reach. As growth creeps forward, forward thinking and preparation will directly impact the challenge that a company might face. While some organisations might have the luxury of “change managers” to support growth, it will ultimately fall to the entire organisation, at all levels, to manage smaller areas and impacts of change. Communication, awareness of company culture (particularly where this needs to evolve), and finding new ways to make change a positive thing are all essential as part of the task of preparing for growth, and ensure that processes are adopted, success can be measured, but retention remains positive.

Global Opportunities for UK Recruitment Businesses

UK Recruitment businesses remain well positioned within the global recruitment industry. For many agencies working internationally comes naturally, just as the UK is a natural focus for international recruitment businesses. Changes and uncertainty impacting global and domestic markets are a natural catalyst for reviewing strategy. Now is the time to re-evaluate what growth strategy might be right for you as well as the best method of executing that strategy. In a presentation based on the latest research and HHMC Global’s international experience, we will consider different sectors and markets and the opportunities they can bring to a UK recruitment agency. There will be a focus on the economic potential and recruitment industry maturity of some international markets, as well as the status of equity transactions going forward.

Recruitment Inbound

The recruitment industry relies completely on OUTBOUND sales techniques. In 2020, it’s time to create sales through INBOUND tactics. Join Sean as he walks and talks you through how to create an inbound recruitment business, that will set you up for success.

Attitude Is Contagious. Is Yours Worth Catching?

Most companies hire on aptitude, but fire on attitude. In this thought provoking, fast paced presentation Simon explains why it’s attitude, not aptitude that determines altitude in recruitment. You will leave with a new perspective on attitude and some practical takeaways on how to inculcate great attitudes across your recruitment team.

The Future of Skills and Employment

Building beyond recruitment and looking ahead to changes in the employment market globally, Susan will discuss:

• Macro-economic insight into changing labour markets, the changing population, Gen Z as the more numerous populations over Baby Boomers and Millennials
• How workplaces and employers are adopting to a changing employment environment: inclusion and diversity, skills, learning and development, automation – job creation/streamlining, etc.
• How these changes are impacting SMEs. Is there a lag between larger corporates and smaller businesses?
• What does this mean for recruiters? How should they adapt to ensure they can continue to compete in an increasingly digital age?
• What do these changes mean in relation to cashflow/working capital? Does a changing market increase/reduce demand for external finance?

How to Create a Great Sales Culture

The presentation will focus on how to improve recruitment and development of teams and how to build a strong sales culture. It will examine the common mistakes companies make when hiring and highlight some of the traps to avoid, as well as looking at how you maximise employee engagement and results. It will also focus on the importance of building a diverse and open culture, and challenge some of the current thinking which holds companies back.

Dealing with Changes to IR35; A Guide for Recruitment Agencies

Learn about the provisions of the Finance Bill 2019-20 concerning off-payroll working in the private sector from April 2020. We will discuss what changes are being made to IR35, how this is likely to impact recruitment agencies and what steps recruitment agencies should be taking.

Upskilling, Reskilling, Downskilling: Hidden Talent, Open Reqs

In an unprecedented talent shortage, with historically low unemployment, the need for creative generation of new labour pools has never been higher. The answer is reskilling – but how can recruitment firms get started with these initiatives, should they be internal or external, and what constitutes success from a metrics perspective? This frank and pragmatic session, Laura will discuss the challenges and opportunities inherent in creating reskilling programs.

Strategically Use Restrictive Covenants to Protect Your Business

An interactive session from experts at Gateley Legal, in how restrictive covenants are essential in recruitment businesses to protect your employees, clients and candidates, and how they can be used strategically to protect your business value.

Recruitment Growth Mastermind

Peter is going to share with you, the latest research about the drivers that make the difference between success and failure in recruitment. Based on ongoing, academic research on hundreds of staffing businesses in the UK and globally, Peter will discuss 3 of the key drivers he’s found to be of note:

• Developing and Measuring Your Psychological Capital
• Having the Right Mentors / Mastermind Group
• Winning your own Talent Battle

Future of Recruitment

Hiring is considered an art; it will soon become science. How do you ensure, a completely objective approach to the hiring process?

• Aim to achieve the highest level of objectivity in the hiring process, be unbiased and protect your fee
• Maximise talent loyalty and retention and predict the best cultural fit between company and individual.
• Stay ahead of the competition, become a preferred partner not just to your clients but to the candidates who work with you