Ross Thompson has over 20 years of experience in recruitment and now focuses on helping recruitment companies grow through smart outsourcing solutions. As Executive Manager at Infinity Staff Global, he works with agencies around the world to provide high-quality, cost-effective outsourced talent from South Africa.

Ross partners with recruitment businesses across Australia, the UK, Africa, North America, and beyond, helping them build offshore teams that support delivery, improve efficiency, and reduce workload pressure. He understands how recruitment agencies operate and takes a practical, hands-on approach to outsourcing—making sure the talent, processes, and support are set up properly from day one.

What drives Ross is helping businesses work better and people build meaningful careers. He is known for building strong relationships, taking the time to understand each client’s needs, and matching them with outsourced professionals who genuinely add value. For Ross, successful outsourcing is about trust, long-term partnerships, and creating outcomes that benefit everyone involved.

Ross’s work in the industry was recognised with the 2019 RCSA Outstanding Contribution Award, but his real measure of success is seeing recruitment businesses grow confidently with the right outsourced support in place.